This page lists the frequently asked questions (and answers to these).
Questions about login and x-account / xkonto
This may be because you do not have an active xkonto (account). Contact your local POP administrator.
To log in to POP when working remotely, you must be connected to the university's network via VPN (Cisco AnyConnect). Information on how to connect via VPN can be found on the page - Remote working - VPN.