About this page
På denna sida listas de vanliga frågor (och svar på dessa) som kommer in till POP-supporten från vanliga medarbetareThis page lists the frequently asked questions (and answers to these).
Questions about login and x-account / xkonto
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This may be because you do not have an active xkonto (account). Contact your local POP administrator. |
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To log in to POP when working remotely, you must be connected to the university's network via VPN (Cisco AnyConnect). Information on how to connect via VPN can be found on the page - Remote working - VPN. |
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Contact your local POP administrator. |
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Contact your local POP administrator. |
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Contact your local POP administrator. |
Questions about personal data and affiliations
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You can maintain the following information about yourself in POP: image, resume résumé, cover letter, competence, citizenship, external research profiles, academic merits and activities. If you are a non-emploeeemployee, you can also change edit your first name and last namename. Employees maintain this in Primula. |
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Contact your local POP administrator. |
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You can search for active, expired and future affiliations in POP on your profile page. See more about how to find them on the page About your personal page in POP . |
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You can mark in POP which affiliation is considered the "primary".
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Questions about publications
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It is the The publications that are entered in the database University of Gothenburg's publications (GUP) that are displayed in POP and then published on the personal page web. |
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If you have registered publications in the university's publication database (GUP), these they should be sent automatically from GUP to POP and published on to the web. If something in this chain does not work, you can try the following: The publication is visible in GUP and in POP, but not on the web
The publication is visible under "My publications" in GUP, but not in POP and not on the web
The publication is not visible under "My publications" in GUP
If none of the above solves the problem, contact your local POP administrator, see list. |
Questions about user access to POP
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If you have been appointed to become a POP administrator, you need to apply for authorization by filling in out the form Application for administration authorization in POP and OrgDB. The form is available on the following page: medarbetarportalen.gu.se/blanketter/personalon forms personal. The completed form is then sent as an attachment via the form at the bottom of the following page : medarbetarportalen.gu.se/service-stod/for-arbetsgivare/hrsupport |
for HR Support. |
Questions about email addresses
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All persons in POP can be shown on www.gu.se with e-mail addresses ending in *gu.se, *ituniv.se, *chalmers.se. In addition to the above, you as a non-employee you can also be displayed on the web with display a "region" address as below: *regionblekinge.se, *regiondalarna.se, *gotland.se, *regiongavleborg.se, *regionhalland.se, *regionjh. see, * rjl.se, *regionkalmar.se, *kronoberg.se, *norrbotten.se, *skane.se, *sll.se, *regionsormland.se, *regionuppsala.se, *regionvarmland.se, *regionvasterbotten. seese, *rvn.se, *regionvastmanland.se, *regionorebrolan.se, *regionostergotland.se, *vgregion.se. |
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Contact your local POP administrator. |
Questions about phone numbers
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Information on about phone numbers comes from the IT-system CMG/telephony. Contact the switchboard: vaxeln@gu.se. |
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Phone numbers, such as fax, mobile number and landline, come to POP from the IT-system CMG/telephonyand telephony and cannot be changed edited in POP. To change information about your phone numbers, contact the switchboard: vaxeln@gu.se. |
Questions about what is shown about me on the web
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In order for a person who is registered in POP to be displayed on gu.se, the following must be fulfilled in POP:
If information in an affiliation in POP needs to be changed, contact your local POP administrator. See "POP Administrator list". |
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It depends on how much data is currently being exported from POP, and what the current data load it is on gu.se. It may take up to the next day, but usually it goes it’s much faster. Remember to click "Save Person" after making updates in POP. If the new information is not visible on gu.se the next day, contact your POP administrator. Your browser's cache can make updates non visible |
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The name in the address bar is linked to an email address you have at GU. The e-mail addresses are collected in the Aida source system. Many employees have several addresses, for example if you have changed your name. Incorrect name in the address bar can therefore be due to an e-mail address that is no longer current. If it is important to change the name in the address bar, you can ask your POP administrator for help removing the outdated email address in Aida. Just note that any emails sent to the deleted email address will then no longer reach you. |
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Information can be found on the page What is shown about you on the web. |
Questions about POP administrators
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A POP administrator is a locally appointed person on at each department who is authorized to maintain manage information about staff in POP. |
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The local POP administrators are appointed by the head of each department or unit. If you don't find a local POP administrator for your department/unit in the list, ask your manager for advice. |